CIO

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  • CIOs Shift Focus to the Front Office

    CIOInsight - RSS Feed
    23 Apr 2014 | 12:01 am
    CIOs are shifting their attention from the back office to customer-facing systems like marketing and sales in order to be more relevant to the business.
  • Healthcare is Hot for CIOs!

    CIO Blogs - Movers and Shakers
    Martha Heller
    15 Apr 2014 | 12:30 pm
    New CIOs at WellPoint, Sharp Healthcare, Wakeforest Baptist (along with CIO moves in retail, energy and more)
  • 62% Of Indian CMOs Will Increase Their Tech Budget In 2014

    CIO
    Manish Bahl
    22 Apr 2014 | 12:40 am
    I just published a report on CMO tech spending trends in India and what these trends mean for CIOs in the country. For this report, we surveyed 101 CMOs in India to understand business and marketing priorities, marketing spending on technology, key tech management challenges, and how digital engagement is shaping marketing technology trends in the country. Key highlights from the report:Read moreCategories:CIO CMO India tech spending
  • 5 Behaviors of Digital Performance

    CIO Dashboard
    Chris Curran
    1 Apr 2014 | 6:32 am
    In our 2014 Digital IQ survey of almost 1,500 business and technology executives, only 20% of respondents are highly confident in their organization’s Digital IQ—a company’s acumen in understanding, valuing and weaving technology throughout the enterprise. How can a company raise its Digital IQ and harness the full power of technology to advance their business performance? Top performers—companies that reside in the top quartile for revenue growth, profitability, and innovation—point the way. We analyzed the responses of top performers to understand what they do differently to fuse…
  • NASA.gov Nominated for 2014 Webby Award

    NASA Blogs
    Brian Dunbar
    8 Apr 2014 | 12:04 pm
    The NASA.gov team was very happy today to learn that the Agency’s website has been nominated for the sixth time for the Webby for government sites. It’s always an honor when any group compliments the site, but we get really pumped when it comes to the People’s Voice Award. NASA.gov’s 2010 People’s Voice Webby The Internet community has awarded us five People’s Voice Awards, including four in a row from 2009 to 2012. We take that as a significant endorsement that we’re running NASA.gov effectively for its primary audience – you, the public. We’ve got various metrics,…
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    CIO Dashboard

  • 5 Behaviors of Digital Performance

    Chris Curran
    1 Apr 2014 | 6:32 am
    In our 2014 Digital IQ survey of almost 1,500 business and technology executives, only 20% of respondents are highly confident in their organization’s Digital IQ—a company’s acumen in understanding, valuing and weaving technology throughout the enterprise. How can a company raise its Digital IQ and harness the full power of technology to advance their business performance? Top performers—companies that reside in the top quartile for revenue growth, profitability, and innovation—point the way. We analyzed the responses of top performers to understand what they do differently to fuse…
  • Enterprise Agile: One Size Does Not Fit All

    Chris Curran
    26 Mar 2014 | 10:33 am
    Guest post by Tim Mattix It’s no surprise that agile development software methods are quickly claiming ground over waterfall methods.  The linear waterfall model and its sequential design process run counter to the reality that customers often don’t know exactly what they want up-front; rather, they tend to fine-tune their requirements through ongoing two-way interactions during the life cycle of the project. On the other hand, the evolutionary development approach inherent in agile gives designers more freedom, enabling them to respond to changing needs as they arise. While the benefits…
  • The CIO’s Role in the Internet of Things

    Chris Curran
    7 Mar 2014 | 3:35 pm
    In our soon-to-be-released Digital IQ survey of over 1,400 business and technology executives, 20% of respondents say they plan to invest in sensors. We feel confident in predicting that the Internet of Things (IoT) or the Internet of Everything will finally begin to take off this year, as futurists have forecasted for years. What remains to be seen is whether or not CIOs will win their rightful place in product design planning and the development of business instrumentation strategy. Slowly but surely businesses and governments will use sensors to digitize droves of everyday devices and…
  • 6 Signs You Need a New IT Strategy

    Chris Curran
    19 Jan 2014 | 12:51 pm
    Guest post by Mike Pearl IT departments face crushing pressure from every direction to transform IT to meet the daunting demands of the digital age.  If you feel yourself asking questions related to IT’s role, better working relationships with Marketing, and how to capitalize on the firehose of emerging technologies, it is likely time for a new IT strategy. IT must institute massive change on multiple fronts: deepen and reshape business relationships, overhaul IT skills, relax and reformulate governance approaches, and adopt more flexible and accessible infrastructures while increasing…
  • Digital Enterprise or Digital Front Office?

    Chris Curran
    6 Jan 2014 | 10:38 am
    CIO Magazine’s latest State of the CIO report tells us that only 25% of 722 CIOs surveyed think that their IT organization is positioned as true business colleagues within the rest of their organizations.  This dismal positioning is consistent with PwC’s Digital IQ findings that show that only a quarter of companies put IT at the front of business innovation, rather than hiding them in the back office to only contribute to internal improvements. This leads me to ask if only a quarter of enterprises value the strategic, game changing impact of digital technologies? Certainly not.
 
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    NASA Blogs

  • NASA.gov Nominated for 2014 Webby Award

    Brian Dunbar
    8 Apr 2014 | 12:04 pm
    The NASA.gov team was very happy today to learn that the Agency’s website has been nominated for the sixth time for the Webby for government sites. It’s always an honor when any group compliments the site, but we get really pumped when it comes to the People’s Voice Award. NASA.gov’s 2010 People’s Voice Webby The Internet community has awarded us five People’s Voice Awards, including four in a row from 2009 to 2012. We take that as a significant endorsement that we’re running NASA.gov effectively for its primary audience – you, the public. We’ve got various metrics,…
  • NASA Now: From Teacher to Astronaut

    25 Jan 2013 | 5:54 pm
    Educator and astronaut Dottie Metcalf-Lindenberger describes her dream job and the exciting adventures of space travel. This program is available on the NES Virtual Campus beginning Jan 16. NES Virtual Campus home page.
  • Ares I 1st Stage Motor Test Delayed… But NOT forgotten

    nasaedge
    1 Sep 2009 | 12:41 pm
    PROMONTORY, UT (NASA EDGE Press) – It is true.  The original test time for the Ares 1st Stage Motor Test was postponed approximately 20 seconds from firing on August 27, 2009.  Obviously, many people who were in attendance at ATK to witness this amazing event were sad to miss this spectacular demonstration.  It did, however, give the NASA EDGE Co-Host the opportunity to reflect on the importance of tests and data collection. “We were poised to witness a two minute, intense rocket test that is ‘rumored’ to turn sand into glass,” said the perspiration covered…
  • Ares I 1st Stage Motor Test Delayed… But NOT forgotten

    1 Sep 2009 | 12:41 pm
    PROMONTORY, UT (NASA EDGE Press) – It is true.  The original test time for the Ares 1st Stage Motor Test was postponed approximately 20 seconds from firing on August 27, 2009.  Obviously, many people who were in attendance at ATK to witness this amazing event were sad to miss this spectacular demonstration.  It did, however, give the NASA EDGE Co-Host the opportunity to reflect on the importance of tests and data collection. “We were poised to witness a two minute, intense rocket test that is ‘rumored’ to turn sand into glass,” said the perspiration covered…
  • Last Mission to Hubble: STS-125

    20 May 2009 | 11:52 am
    What a great mission so far for the crew of Atlantis.  It’s been fun the past week watching John Grunsfeld, Drew Feustel, Mike Massimino, and Mike Good work on Hubble.  It was also great to see the entire crew (including Scott “Scooter” Altman, Greg “Ray J” Johnson, and Megan McArthur) during the live press conference from space.  The NASA EDGE team will never forget this mission because we had the chance to hang out with the crew, especially Drew Feustel and Mike Good.  It started back in 2008 when we first met Drew during the Hot Laps event at Daytona…
 
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    CIO

  • 62% Of Indian CMOs Will Increase Their Tech Budget In 2014

    Manish Bahl
    22 Apr 2014 | 12:40 am
    I just published a report on CMO tech spending trends in India and what these trends mean for CIOs in the country. For this report, we surveyed 101 CMOs in India to understand business and marketing priorities, marketing spending on technology, key tech management challenges, and how digital engagement is shaping marketing technology trends in the country. Key highlights from the report:Read moreCategories:CIO CMO India tech spending
  • Wendy's, Mobile Payment Moments Need To Be One-Touch Easy

    Ted Schadler
    18 Apr 2014 | 7:51 am
    I love Wendy's Dave's Hot 'n Juicy 3/4 lb Triple burger as much as the next neanderthal, especially after riding 50 miles in the rain. And I love mobile payments because while I often leave my wallet at home, I'm Strava-ing the ride so I always have my phone. Now while Wendy's mobile payments app has the potential to make it easier to eat burgers on the road, it's getting bashed in the app store. And it has one more annoying problem that I'd like to focus on here: I have to read off a six-digit code to for a counter clerk to enter to make it work. While reading off…
  • Dropbox For Business Pursues A Sensible Consumerization Path Into The Enterprise

    Ted Schadler
    10 Apr 2014 | 8:54 am
    Dropbox has 275 million users. It's steadily improving the business capability of its Internet file system. That makes it important to understand what Dropbox is doing and why it matters to business. Here's what they are doing:Read more
  • 3D Printing Trends 2014

    Michael Yamnitsky
    31 Mar 2014 | 8:22 pm
    Now that the media hype of 2013 has settled . . . somewhat, 2014 will be a pivotal year in which we see small, tangible steps towards reality. Below are a few trends and commentary on what we're seeing in the market: 1. Ecosystem components begin to marry. Investments, acquisitions, partnerships, and new developments will focus around unifying printers, software, and services for seamless 3D printing experiences. For example, Adobe recently announced direct integration with MakerBot and Shapeways to close the gap between 3D modeling tools and what printers need to physically produce objects.
  • Get Application Optimization Right in the Cloud Era

    James Staten
    31 Mar 2014 | 4:47 pm
    There's a new and refreshing trend in my conversations with CIOs and IT leaders -- acknowledgement that cloud services are here to stay and a desire to proactively start taking advantage. But to get this right takes the right approach to application portfolio optimization. And we've just released a new version of our Strategic Rightsourcing tool that helps you do just that. The decision to proactive embrace cloud services is quickly followed by two questions: How to prepare my IT organization to be cloud-forward? What apps to move to the cloud? The first question is a much longer answer than…
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    An IT View

  • Security Apocolypse

    Mark Brewer
    13 Apr 2014 | 5:49 pm
    This week’s news about the Heartbleed bug is just a sign of things to come. And the resulting hassles this is causing the same. Having to rush and change all your passwords is nothing short of an enormous hassle. And then realizing that likely I need to do this again in a few weeks makes it worse. I tend to think these things are going to keep happening and likely will get worse. The reasons are: Older systems that perhaps we thought to be secure, like this situation, can in fact be exposed as insecure at any time. IT shops (and everyone and everything) has an enormously difficult time…
  • Weak Signals

    Mark Brewer
    17 Mar 2014 | 4:02 am
    There is a wonderful post called the strength of ‘weak signals’ which I must recommend specifically. Usually I just retweet articles that catch my eye, but I’ve thought about this one for days now and just wanted to highlight to those who might stop by. The thought that “spotting weak signals is more likely when companies can marshal dispersed networks of people who have a deep understanding of the business and act as listening posts” is true. There are signals in your operations, in your sales locations, in your design centers and from your entire supply chain…
  • Magic

    Mark Brewer
    4 Feb 2014 | 5:32 pm
    I think I’ve seen the future and it looked pretty good. We visited Disney World last week and experienced their new Magic Bands. The band is issued to guests and it is used for several distinct purposes in the park. They are mailed to resort guests in advance or can be picked up upon check in and they stay with the guest when they leave. It seems that they are mapped to an individual and can or should be used across different visits. The purposes that I saw include: Grant access to hotel rooms on the property. Map park tickets purchased to the band to then allow the wearer to enter the…
  • Simplicity Needed

    Mark Brewer
    1 Jan 2014 | 6:08 pm
    I’ve been thinking a lot about simplicity lately. The need for simplicity keeps surfacing in front of me over and over again. We are doing some merger work and anywhere that we have customizations (one either side of the merge) we find that it dramatically increases the difficulty in completing the merge and integration. This complexity translates into slowing things down, which is deadly in today’s business, and it translates into more money(people, time, effort) to complete the integration. We are replacing some IT systems now and I’m adopting the position that we must use…
  • Rebooting Work

    Mark Brewer
    6 Dec 2013 | 5:46 pm
    Last year (2012) I attended Dreamforce in San Francisco. As a CIO, I was invited to be part of an executive track of some kind and the first night of the conference, a reception was held at a nearby location. At the reception, I knew just about nobody. Well, nobody. However there was food, music, etc. I walked around for a while, got a drink, then got a plate of food. I looked around and saw someone standing off by themselves with a plate of food. I decided to join him. Through our conversation, I learned that he was former CIO and that he was now on the board of Salesforce.com. His name was…
 
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    Life as a Healthcare CIO

  • Unity Farm Journal - 4th week of April 2014

    23 Apr 2014 | 3:00 am
    The state of Massachusetts recognized Unity Farm as a 61A agricultural property this week, so 14 of our 15 acres is now deemed as a working, producing farm!On Easter Sunday, the ducks, chickens, and guinea fowl laid their eggs throughout the barnyard, giving my daughter the unusual experience of a completely natural egg hunt, pictured below.  The plum trees (ume) are in bloom throughout the farm and it feels like JapanA few weeks ago we planted all our Spring vegetables in the hoop house and they have been growing nicely, until this weekend, when a vole devastated our spouts.   When…
  • Unity Farm Journal - Third Week of April 2014

    17 Apr 2014 | 3:00 am
    Last weekend was in the mid 60’s so we had two full days of animal, produce, and land activities.   The animals welcomed the end of snow and ice and the beginning of sunbathing season.We had a vet visit and our alpaca and llama received the immunizations that I am not licensed to deliver - rabies and tetanus.   They had full body exams including teeth and reproductive systems.   The good news - 10 are at ideal body weight, one is slightly underweight and one is slightly overweight.   We’ll make the necessary dietary and care changes to ensure all are optimally well…
  • HIPAA and Fundraising

    16 Apr 2014 | 3:00 am
    I was recently asked about using patient identified data for fundraising.The HIPAA Omnibus rule does permit the use of  department of service, treating physician, and outcomes information in fund raising activities with an understanding that a patient can opt out and their wishes must be respected.*The Notice of Privacy Practices must disclose fundraising and right to opt out. *The covered entity or business associate must not send further communications to those individuals who have opted out, but opt out can be limited to a specific campaign.*If PHI not used (e.g., a purchased list)…
  • Unity Farm Journal - The Second Week of April 2014

    10 Apr 2014 | 3:00 am
    As is typical for New England, the second week of April is filled with 50 degree days and sub-freezing nights, making agriculture challenging.   The morning soil is frozen hard, and tender sprouts in the hoop house must be kept warm overnight with row covers.Last weekend we did herd health - the complete medical examination of every animal on the farm.    We gave immunizations, trimmed toenails, examined skin/teeth, and weighed everyone.     The good news - our winter feeding program of hay, alfalfa and small amounts of grain worked well.  Not one animal lost…
  • Google Glass - the Details

    9 Apr 2014 | 3:00 am
    I’m now able to publicly write about the work that Beth Israel Deaconess Medical Center has been doing with stealthy start up, Wearable Intelligence. We’ve been working over the past 4 months on pilots that I believe will improve the  safety, quality  and efficiency of patient care through the integration of wearable technology such as Google Glass in the hospital environment. I believe that wearable tech enables providers  to deliver better clinical care by supporting them with contextually-relevant data and decision support wisdom. One of our Emergency Department…
 
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    Department of Navy Chief Information Officer - News

  • Register Now For DON IT Conference, East Coast 2014

    20 Apr 2014 | 9:00 pm
    The DON IT Conference has been approved for June 24-25, 2014, and will be held at the Baltimore Convention Center in Baltimore, Md. No conference fee will be assessed, but registration is required.
  • The 'Cutting Edge' Isn't Always The Answer

    17 Apr 2014 | 9:00 pm
    Is newer always better (or necessary)? In today's world, where technology changes in the blink of an eye, and the race to be faster, more capable, bigger, etc., moves at lightning speed, we sometimes forget to ask ourselves that very simple question. The government IT world isn't immune to this phenomenon. Cutting edge technology may bring useful new capability, but cutting-edge costs money – usually lots of money. These days, money is something the Department of the Navy doesn’t have a lot of. As prudent stewards of DON resources, we have to decide when it makes sense to invest in new…
  • Update Your NMCI GAL Info Via milConnect

    13 Apr 2014 | 9:00 pm
    Did you know that to update your contact information in the NMCI Global Address List (GAL) you must first update your Defense Enrollment and Eligibility Reporting System information via milConnect?
  • HeartBleed: What Does This Cyber Vulnerability Mean To You?

    10 Apr 2014 | 9:00 pm
    Recent news articles have discussed a newly discovered cybersecurity vulnerability given the nickname "Heartbleed." Heartbleed involves the Secure Sockets Layer (SSL), which enables secure transactions across the World Wide Web (e.g., https sites). Without SSL, everything you send over the Internet is sent in clear text, and can be read by anyone on your network. SSL helps encrypt data so that only the sender and receiver can see/use it.
  • Enterprise-Wide Task/Records Management System Coming Soon To The Department

    9 Apr 2014 | 9:00 pm
    As detailed in a DON CIO memo released April 10, prototype design is underway on a DON enterprise-wide task management (TM) and records management (RM) system: the DON Tasking, Records, and Consolidated Knowledge Enterprise Repository (TRACKER). DON TRACKER will provide one auditable and compliant RM and TM system for all DON shore-based commands and organizations.
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    Recent Content on spf13 is Steve Francia

  • 9 MongoDB 2.6 Drivers Released

    Steve Francia
    6 Apr 2014 | 5:00 pm
    I’m pleased to announce the coordinated release of drivers in 9 languages in preparation for the release of MongoDB 2.6. This is the largest driver release in the history of MongoDB, both in terms of code changes as well as in terms of drivers released. Official Drivers for C, C++, C# (.net), Java, Node.js, PHP, Python, Ruby and Scala were all released with Perl following shortly. In the upcoming weeks community drivers will be updated to take advantage of the new features present in MongoDB 2.6. With both community and official drivers MongoDB is supported in over two dozen languages and…
  • Cross Compiling with Go

    Steve Francia
    27 Feb 2014 | 4:00 pm
    One of the great features of golang is that you can compile executables for many different platforms and architectures from a single machine. It’s really nice to be able to provide executables of Hugo for a bunch of different platforms and architectures without having to have all these different machines in a build cluster. As I’ve been working with Hugo, I’ve wanted to make the experience of cross compiling as easy and painless as possible. My first attempt was following the excellent guide by Dave Cheney. It provides a bash script that automated the process, but wasn’t very…
  • Why I use spf13-vim

    Steve Francia
    16 Jan 2014 | 4:00 pm
    spf13-vim, a completely cross platform distribution of vim plugins and resources for Vim, GVim and MacVim stays true to it’s vim roots while adding modern features including a plugin management system, a curated plugin set with customized configuration, advanced autocomplete, tags, support for dozens of languages and much more. I recently read a thread where the author asked for feedback on whether or not to use spf13-vim. Responses varied greatly with some people loving it to others claiming it was bloated and overkill. Some suggested everyone should create their own configuration from…
  • A modern CLI Commander for go

    Steve Francia
    6 Nov 2013 | 4:00 pm
    While developing Hugo I became disappointed with the interface limitations flags alone provide. A quick look at virtually any command line application (ls, grep, less, etc) reveals that most applications overuse flags to do everything and often allow conflicting flags to be applied. Even though hugo is relatively simple, we already had the ability to stack flags that didn’t make sense. You can set the port using –port but this only has an effect if you also specified –server. Clearly another mechanism is needed. Modern applications like git, brew and go use sub commands to…
  • Refactoring with go fmt

    Steve Francia
    6 Oct 2013 | 5:00 pm
    I’ve recently been getting into go. I’ve built a few packages and libraries. For this post, let’s explore the ‘gofmt’ or ‘go fmt’ tool further. Go ships with a basic set of tools common to most languages and development environments. Like most things with go, the tools are simple in design, but powerful in function. go build – compile the code go install – install (and build) a package go get – download and install packages including dependencies go test – run test suites and benchmarks go doc – generate and view documentation go fmt –…
 
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    CIO.com - Blog

  • In Public Cloud Computing Fight, the Gloves Come Off

    9 Apr 2014 | 9:00 pm
    Price cuts from Amazon, Google and Microsoft support predictions that the public cloud computing market is a race to the bottom -- for pricing, that is. Customers will no doubt benefit, but cloud providers who aren't one of those three companies should be prepared for a long, hard war of attrition.
  • As IDC Sees It, Tech's 'Third Platform' Disrupts Everyone

    26 Mar 2014 | 9:00 pm
    What IDC deems the third platform of computing -- social, mobile, cloud and big data -- is transforming IT much faster than the first (mainframe) or second (client/server) platforms ever did. This has tremendous implications for the IT industry, yes, but also for anyone doing business in today's world.
  • The Legacy IT Conundrum: Money Pit or Value-Add?

    4 Mar 2014 | 9:00 pm
    An analysis of IBM's new BlueMix project, which puts most of IBM's software in the cloud, reveals that 80 percent of IT spending goes to legacy systems. As organizations finally learn to stop worrying and love the cloud, IT departments will have to decide if they will continue to be a money pit or can find a way to add value to new cloud systems.
  • How DevOps Can Accelerate the Cloud Application Lifecycle

    10 Feb 2014 | 9:00 pm
    In the past, infrastructure deployment and application updates both slowed the development lifecycle. Now that cloud computing lets organizations provision resources in minutes, not months, it's time to alter the application lifecycle accordingly. DevOps can help -- but only if it extends beyond 'culture change' to actually achieve continuous deployment.
  • The New Cloud Application Design Paradigm

    19 Jan 2014 | 9:00 pm
    Most of today's applications, and all of tomorrow's, are built with the cloud in mind. That means yesterday's infrastructure -- and accompanying assumptions about resource allocation, cost and development -- simply won't do.
 
 
 
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    CIO.com - Virtualization

  • The Imminent Age of Virtual Reality is an Illusion

    21 Apr 2014 | 9:00 pm
    When faced with technology options, we are choosing the ones that require the least commitment to undivided attention.
  • 6 Amazing Advances in Cloud Technology

    13 Apr 2014 | 9:00 pm
    The cloud is more than just dirt-cheap data storage and lightning-fast apps. These six innovations show that it's possible to manage servers, develop applications, run virtual machines and even sequence the human genome using cloud technology.
  • Government CIOs Face Data Center Consolidation Challenges

    9 Apr 2014 | 9:00 pm
    Federal CIOs face pressure to consolidate their agencies' data center infrastructure. Those challenges go beyond IT, and experts advise CIOs to develop strategic plans so that consolidation improves application delivery and supports priorities such as cloud computing and virtualization.
  • In Public Cloud Computing Fight, the Gloves Come Off

    9 Apr 2014 | 9:00 pm
    Price cuts from Amazon, Google and Microsoft support predictions that the public cloud computing market is a race to the bottom -- for pricing, that is. Customers will no doubt benefit, but cloud providers who aren't one of those three companies should be prepared for a long, hard war of attrition.
  • VMware Extends Horizon Beyond Virtual Desktop Infrastructure

    8 Apr 2014 | 9:00 pm
    VMware has bundled its VDI software with other VMware desktop virtualization products
 
 
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    CIO.com - Project Management

  • 7 Ways to Advance Your Project Management Career

    22 Apr 2014 | 9:00 pm
    Project management experts and executive IT recruiters provide tips to project managers on what they can do to give their careers a boost.
  • 5 Ways to Get Open Source Software Support

    20 Apr 2014 | 9:00 pm
    Support for open source software is 'unbundled' from the software itself. That actually makes it much easier to get the right level of support at the right price.
  • How to Keep Projects on Track

    20 Apr 2014 | 9:00 pm
    Here are some things that IT management can do to identify problems in a timely manner.
  • Health Insurance Exchange Tech Winners and Losers

    16 Apr 2014 | 9:00 pm
    Between the federal Healthcare.gov site and various state websites, more than 8 million Americans signed up for 2014 healthcare coverage on a health insurance exchange. Building those exchanges proved to be much, much easier said than done. Here's a quick look at who succeeded and who failed.
  • How Story Mapping Complements Agile Development

    6 Apr 2014 | 9:00 pm
    Story mapping offers a visualization of the steps, or stories, which make up a software development project. This conversation with several experts on the topic discusses how story mapping works, how maps are created and how stakeholders benefit from seeing the lay of the land.
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    CIO.com - Research & Analysis

  • How the Collaborative Economy Will Change the Way You Do Business

    23 Apr 2014 | 9:00 pm
    The Internet puts the goods, services and expertise you need at your fingertips. Some call it a 'collaborative economy' focused less on transactions and more on trades. Others see a throwback to the early days of economic exchange. Either way, it's quickly changing the way we do business.
  • Healthcare IT Security Brings Challenges, Opportunities, but No Big Surprises

    22 Apr 2014 | 9:00 pm
    Recent pan-industry data breach reports from Symantec and Verizon Business largely confirm what healthcare already knows about the root cause of its data breaches. But how can organizations step up to improve security?
  • Cloud Attacks Are Following Enterprise Workloads

    22 Apr 2014 | 9:00 pm
    As more enterprise workloads shift to cloud and hosting environments, cyberattacks that have traditionally targeted on-premises data centers -- such as brute force attacks and vulnerability scans -- are following them to the Web.
  • 4 Ways to Use Square in Your Small Business (Or Your Global Business)

    21 Apr 2014 | 9:00 pm
    Small businesses increasingly turn to Square to process payments without the hassle (and expense) of custom card-reading hardware. There are other benefits to the service, including analytics and online sales modules, as well as opportunities for larger enterprises to better serve customers.
  • Federal CIOs Squeezed by Budgets, Executive Buy-in

    20 Apr 2014 | 9:00 pm
    Technology chiefs in the federal government say they struggle with their role within their departments and agencies. A bill passed in the House and pending in the Senate could give federal CIOs more authority, though.
 
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    The Cutter Blog

  • Setting Mini Milestones for Scrum Success

    Peter Kaminski
    22 Apr 2014 | 8:00 am
    Describing the end state of a successful Scrum rollout can be very exciting for beginning teams. It can also seem a little daunting, particularly after that first sprint, in which the team could feel some of its potential but wasn’t yet able to reach it. I find this can be especially true for teams adopting Scrum in a larger environment that’s not yet an ideal environment for Scrum. Perhaps the whole team cannot dedicate itself full time to the Scrum project yet, or the product owner is still transitioning out of previous product management responsibilities to other parts of the…
  • Social Media, Compliance, and Social Relationship Management

    Curt Hall
    18 Apr 2014 | 11:18 am
    Few would argue that social media is not important when it comes to engaging customers for advertising, PR, sales, service, and other CRM activities. Yet due to compliance considerations, many organizations have real concerns when it comes to using social media in such capacities. Consequently, it’s hardly surprising that they are looking for guidance when it comes to planning and executing their social media initiatives in a manner that meets their compliance needs. Social Media Meets Compliance An enterprise social media strategy requires defining practices and policies to ensure that…
  • Call for Papers: Empathy-Based Systems Design

    Christine Generali
    15 Apr 2014 | 7:10 am
    For decades (generations?) methodologies for creating systems have commenced with some form of requirements gathering. These tactics tend to be a rather clinical and emotionless harvesting of stated needs and wants. These nuggets are typically bundled together into some collection of features and functions. Eventually this evolves into a “system.” In spite of our best intentions and process reinventions, this approach still seems to fall woefully short far too often. Why, and what can be done about it? For years we have built products and services that are “working as…
  • Will the Rise of the IoT Mean the Fall of Privacy?

    Curt Hall
    8 Apr 2014 | 4:04 am
    I’m excited about the Internet of Things (IoT), and I expect it to create incredible opportunities for companies in almost every industry. But I’m also concerned that the issues of security, data privacy, and our expectations of a right to privacy, in general — unless suitably addressed — could hinder the adoption of the IoT by consumers and businesses and possibly slow innovation. So, with all the hype of the IoT, I’m going to play devil’s advocate, because these issues tend to receive limited coverage when considering the impact of new technology…
  • Criteria for Selecting a Social Media Partner

    Stephen Andriole
    25 Mar 2014 | 8:17 am
    Social media is everywhere, all the time. It’s about participation — by everyone. There are a billion blog posts and tweets a month, and the volume is growing at well over 50% a year. Companies need to decide what they should do about — and with — social media and how they should routinely deliver social business intelligence (SBI) to multiple business functions. How should they acquire social media listening/analysis/engagement services? There is more to the process than meets the eye: all social media vendors are not created equal. Should companies develop their own…
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    IT Management and Strategy

  • The Reinvention of Citrix: It's All About Mobility

    23 Apr 2014 | 9:21 am
    Citrix as a technology company is perhaps best known to many for the GoToMeeting web conferencing platform when, in fact, the company’s technology chops run a bit deeper than just web conferencing. Its full product lineup includes networking, virtualization, and cloud management tools for smal...
  • SMB Big Data Management (Mike2.0), Phase 5: Incremental Development, Testing, Deployment, and Improvement

    23 Apr 2014 | 8:02 am
    This last segment of the continuous implementation focus—phase 5—divides its activities into four major areas of work. Development of project modules are brought to a standard where testing can begin. Testing can consist of various cycles to improve and fine-tune the project before ...
  • What You Should Know About ISO Compliance Before Moving to the Cloud

    23 Apr 2014 | 7:33 am
    Considering moving some or all of the IT department to the cloud but wondering how to ensure International Organization for Standardization (ISO) compliance? The ISO series of most concern is ISO 27000. There are five existing ISO security standards in the series, one addition on the schedule, ...
  • SMB Big Data Management (Mike2.0), Phase 4: Design Increment

    23 Apr 2014 | 7:18 am
    In the second part of the continuous implementation phase of Method for an Integrated Knowledge Environment (Mike2.0), phase 4 finalizes and crystalizes the initial design and prototyping that have taken place in phase 3. Phase 4 includes 10 activities, beginning with user support and...
  • IT Management Daily News Digest for April 23, 2014

    23 Apr 2014 | 4:52 am
    Oops, Google Accidentally Leaks New Android Dialer  While responding to a question on Twitter, Google revealed the new layout for its Android dialer. The look changes the gray version to blue, signaling that the interface may be in for some major changes in the coming months. The leak was made...
 
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    Enterprise CIO Forum - Thriving in a technology-enabled world

  • Can CIOs avoid hiring mistakes?

    jdobbs
    23 Apr 2014 | 12:31 pm
    The answer is no, but here are several things that can improve your success rate. If you have been in management very long I’ll bet you have a story. The story will likely begin with interviewing and hiring a promising person who seemed perfect for the job opening in your department.  It ends with you scratching your head and wondering where you went wrong.Most of us have made hiring mistakes.  Hire enough people and some will turn out to be duds.  Here are a couple of my stories.Early in my career I was asked to form a new department to take on an interesting challenge in…
  • Compromising Quality Compromises Customers

    DMPeltier
    23 Apr 2014 | 8:13 am
    The Importance of Quality Management Systems in Business In the market today, there are so many options available in the market that product needs to be of a high and consistent quality to satisfy consumers. You can bank on the fact that if your product is not up to par, it is all too easy for a customer to leave to a competitor. A lack of product quality also puts the rest of your company in a tough position. Not only will product defects lead to higher warranty and repair costs, but they will also lead to angry customers, overwhelmed service reps and, inevitably, customer attrition. Many…
  • Open Source ERP & CRM Solutions

    emmageorge91
    23 Apr 2014 | 5:48 am
    ACGIL integrates all the functionalities of a business in a single system such as sales, accounting, operations with inventory control, customer management, distribution and manufacturing.Our web based ERP solution is a simple, flexible and easy to use software that manages all the financial transactions of a business. Open source ERP by ACGIL provides an efficient way to manage your financial ERP processes. It is a portable system and can be used in different platform like Linux, Solaris, Windows, Mac OS and Unix with the same productivity and efficiency.Open source web based CRM solutions…
  • Chinese food & IT: homemade or takeaway…or both?

    Fil Zanasi
    22 Apr 2014 | 4:27 am
    I love Chinese food. Who doesn’t? And we’re lucky because we’ve got all the options in and around our village. We have a lovely, elegant restaurant in a grade II listed building. We have a nice “eat as much as you like” Chinese buffet restaurant. We have a great takeaway that will also deliver. Which do I prefer? It depends on my requirements. So where does IT come into this? Well, just like Chinese food, IT can be consumed in many different ways:Homemade: When I cook at home, I go out and purchase the required ingredients at a reasonable price with the given budget. Similarly…
  • Standardization is a fertile ground for automation pan enterprise

    enadhan
    21 Apr 2014 | 12:43 pm
    Why automated efficiency is music to the ears of many organizations I’m at a classical music concert. The Concert Master tunes the orchestra before the performance by playing a single note on their violin. This pitch sets the standard for the performance as various pieces are played to holistically produce sounds which – when orchestrated right – are music to my ears. Enterprises must have standards too when it comes to their business processes, services and enabling tools. Projects and initiatives must be cognizant of these standards while adopting them pan-enterprise. Such…
 
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    Plato's Revenge

  • IT Support is a waste of money

    Hein Bouman
    12 Apr 2014 | 9:52 pm
    And with that I mean that a large amount of IT support effort and costs are required due to shortcomings in project delivery. There is of course always a certain amount of IT support required. For example, maintaining and replacing existing equipment and cabling. Or smaller software enhancements that would not require a project. And even though end-user computing becomes easier and you might have the vision that end-users should be able to purchase their own equipment and connect it to the network, reality is that many people in this world cannot setup their own iPhone.However, a…
  • Understand the priorities given to your business stakeholders

    Hein Bouman
    4 Mar 2014 | 11:59 pm
    As an IT project manager, you usually receive the direction from your steering committee that your project is very important and that you need to drive active participation by the business team.  You explain that they have limited time available because they already have so much on their plate. However the steering committee responds with the fact that they should make the time available.The problem here is that those steering committee members (and/or sponsor) are usually the (direct) manager of those business team members. And you should not be surprised that when they speak 1:1 with…
  • We all need to predict the future

    Hein Bouman
    18 Sep 2013 | 2:30 am
    Sometimes, I find it frustrating to get work estimates from colleagues. It is even more difficult to ask for completion dates. It is indeed a difficult task and basically you don't always know what is involved and it is even more difficult to predict what other work will interfere. However forecasting is a necessary task we all have to do at times.Not everyone is comfortable with making business decisions, since basically that is what you do. I also found that people sometimes misunderstand the context in which these forecasts are asked. Quite often I have to explain that we are in early…
  • Fix the browser back button

    Hein Bouman
    6 Sep 2013 | 9:01 pm
    I have always found the scripts running on web pages disturbing, but specifically with tablets running over wireless it has become very noticeable that when you go back to the previous page in the browser, these scripts cause a significant delay in rendering the page. I don’t notice it that much on my desktop due to the fixed line connection and the extra computing power, but most of my information consumption is done via tablets where this annoying. This is specifically the case for newspaper websites, for example, where you click on an article from the home page, read the article and want…
  • Motivation must come from within (what we can learn from football)

    Hein Bouman
    18 Aug 2013 | 4:24 pm
    Our PMO manager at work wrote an internal blog post about people in a work situation with an increasing level of enthusiasm for their work. The first having no enthusiasm while the last one was really excited to contribute to God and the greater good. The question was how we all could become as enthusiastic and motivated as this last person.I don’t have the need to work for God – or the shareholders if you wish. I do want to contribute to the greater good of the company but most of all I like to do a good job for myself and know that I’ve done a great job. But in the end, doing a…
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    Eric D. Brown

  • Foto Friday – Carolina Wren

    Eric Brown
    18 Apr 2014 | 1:03 pm
    Captured this Carolina Wren in the backyard. The photo is quite busy with the branches but it was the best of the bunch that I captured.  Captured through a glass door with a Canon 7D and Canon 400mm 5.6 L. See more photos in my flickr photostream and/or my Zenfolio portfolio (where you can buy images). If you like my photography, feel free to support my addiction habit by visiting Adorama (affiliate link) to purchase new or used photographic gear. Or, if you are interested in renting gear before buying, try out my favorite camera, lens and gear rental site -…
  • The Value of Data

    Eric Brown
    17 Apr 2014 | 11:33 am
    I’m always on the look-out for stories of companies using data and analytics to manage their business. In a recent case study, IBM presented the story of the Point Defiance Zoo and Aquarium’s use of data and analytics to better predict visitor behavior. According to the story, prior to taking a data-driven management approach, the Port Defiance Zoo and Aquarium would guess how many visitors they would have each day. They would then use these estimates to determine how many employees to have on staff and how much supplies they should order. While these estimates were based on instinct and…
  • Links for April 13 2014

    Eric Brown
    13 Apr 2014 | 5:47 am
    Leading IT Through Trust and Ownership Quote: I need my entire IT staff to think “outside / in” by learning about and caring about the lives of our customers. We can do that by walking a mile in their shoes. What is it like to be a call center agent? Spend a day with them and see. What is it like to use the technology we create? Ask to be on the implementation team of our newest customer. This not only creates better context for the decisions we make but also builds those relationships of trust that are so important, which free us up to lead our organization into the technology-driven…
  • Foto Friday – Red-Headed House Finch

    Eric Brown
    11 Apr 2014 | 5:31 am
    Captured this red-headed house finch in our backyard last week. Captured through a glass door with a Canon 7D and Canon 400mm 5.6 L. See more photos in my flickr photostream and/or my Zenfolio portfolio (where you can buy images). If you like my photography, feel free to support my addiction habit by visiting Adorama (affiliate link) to purchase new or used photographic gear. Or, if you are interested in renting gear before buying, try out my favorite camera, lens and gear rental site -  Borrowlenses.com (affiliate link) - the folks at Borrowlenses are awesome.
  • Links for April 6 2014

    Eric Brown
    6 Apr 2014 | 12:22 pm
    16 Leadership Lessons from a Four Star General Quote: Rank, authority, and even responsibility can be inherited or assigned, whether or not an individual desires or deserves them. Even the mantle of leadership occasionally falls to people who haven’t sought it. But actually leading is different. A leader decides to accept responsibility for others in a way that assumes stewardship of their hopes, their dreams, and sometimes their very lives. It can be a crushing burden, but I found it an indescribable honor. Why We Miss Creative Ideas That Are Right Under Our Noses Quote: Creativity and…
 
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    You and Your CIO Career

  • Structured Problem-Solving Maximizes IT Effectiveness

    Martha Heller
    16 Apr 2014 | 7:40 am
    Guest blog by David X. Bonnar, Manager, Web & Application Development and ERP Systems, Community Medical Centers, Fresno, CA. One of the duties of a leader is to grow his people so that they can help improve the organization.  Providing smart people with good tools and techniques makes them better professionals, and that should also help the organization improve while it helps the leader fulfill his mission. Providing my leaders with structured approaches to different situations and problem sets is key to their effectiveness. Teaching them roadmaps through situations adds value to…
  • Transforming IT Means Transforming Your Team

    Martha Heller
    9 Apr 2014 | 5:18 am
    Guest blog by Rich Richardson, who served as VP & CIO of Peter Kiewit & Sons, a $12 billion construction and engineering company, for five years. Rich is currently founder and president of Unravel-IT, an IT consulting firm. We CIOs work amid a daunting set of challenges and contradictions, what Martha Heller calls "The CIO Paradox." Our teams need to be as prepared for these challenges as we do. A top CIO priority must be shifting the team’s focus from delivering and maintaining systems at the lowest cost to partnering with business unit leaders to solve business problems. When you…
  • The Anticipator CIO: Procter & Gamble's Filippo Passerini

    Martha Heller
    2 Apr 2014 | 6:27 am
    Guest blog by Dan Roberts and Brian P. Watson, excerpted from their new book, Confessions of a Successful CIO (Wiley CIO Series, March 2014). Filippo Passerini is group president, Global Business Services (GBS) and CIO at Procter & Gamble. He and his team of 6,000 deliver services and solutions to the company’s employees in 75 countries. Not long after Passerini led the integration of P&G’s IT and services groups to form GBS, one of the largest and most progressive shared services organizations in the world, GBS employees posed an interesting question to Passerini: “Are we done…
  • Leading IT Through Trust and Ownership

    Martha Heller
    26 Mar 2014 | 7:09 am
    Guest blog by Niel Nickolaisen, CTO at O.C. Tanner, and co-author of the new book, The Agile Culture: Leading Through Trust and Ownership. Not to sound too much like an English major but it seems to me that we have arrived at IT’s Dickensian moment. It is either the best of times for IT leaders, or it is the worst of times. Given the accelerating pace of change – change driven by technology – the high expectations of our internal and external customers and the fact that every aspect of the organization now craves technology, it should be the best of times. Everyone needs us like never…
  • CIOs and Managing the Innovation Cult

    Martha Heller
    19 Mar 2014 | 6:38 am
    Guest blog by Peter Waterhouse, Senior Technical Marketing Strategist at CA Technologies. Peter is co-author of the book Service Management Process Maps: Your Route to Service Excellence. If you Google “CIO Innovation” you’ll get about 26 million hits. It seems you can’t have one without the other – they go together like mother and apple pie. Heck, they’re so aligned, we’re now comfortable replacing 'information' with 'innovation' in the CIO acronym itself. So go ahead and search “Chief Innovation Officer” – you’ll be amazed. Now search for “innovation” across any…
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