CIO

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  • The real value of IT may just be brand promise

    Enterprise CIO Forum - Thriving in a technology-enabled world
    myles.suer
    21 Aug 2014 | 11:02 am
    In conjunction with their recent earnings announcement, Target communicated that its data breach (which resulted in the theft of at least 40 million payment card numbers and 70 million other pieces of customer data) cost the company $111 million (so far and after taking insurance into account). . While it is not at all clear how much if any of its 62% drop in second-quarter profit was a result of the data breach, it is clear that the breach had an immediate material impact on sales and customer confidence.According to David Aaker, “brand equity is a set of brand assets and liabilities…
  • Continuous Delivery: A PwC Perspective

    CIO Dashboard
    Chris Curran
    19 Aug 2014 | 6:42 pm
    Guest post by Dmitri Christodoulakis and James Rehfeld Trends in building software products, services and solutions indicate that release cycles are becoming increasingly faster to keep up with customer demand, market competition, and technology innovation. Businesses that are not able to deliver with agility and quality fall behind. What businesses are seeking is a platform, a robust assembly line-like process, to accelerate delivery to customers. All while minimizing human error, and maximizing efficiencies through automation, but with enough transparency, control, and governance through…
  • Digital Transformation Is Changing The Market For Consulting - Observations About Internal Cultural Transformation At PWC

    CIO
    Dan Bieler
    15 Aug 2014 | 9:59 pm
    Professional services firms must go through their own digital transformation before they can truly help their customers. In this comment we highlight some observations we made during a recent analyst event of one of the leading global professional services firms PWC. Digital strategies will not translate into sustainable business models for the digital age PWC is right to state that customers do not need digital strategies. Instead, they need support to prepare themselves for the digital age. But digital transformation projects are not so much about technology as about redesigning business…
  • An IT Leader's Guide to Executive Presentations

    Heller Search Blog
    5 Aug 2014 | 7:45 am
    Guest blog by Tom Catalini, CIO, Museum of Fine Arts, Boston, excerpted from his new e-book, "Talking Points: Communication Skills to Advance Your IT Career," a full version of which can be downloaded for free here. "The more you say, the less people remember."— François Fénelon The world of IT is full of important details that weave together in fascinating ways to create wonderful systems. It is precisely these details—and their complex connections —that represent a huge threat to clear communication. In order to be clear, you must be concise. Nowhere is this…
  • 7 Creative IT Effectiveness Ideas

    CIO Dashboard
    Chris Curran
    24 Jul 2014 | 12:03 pm
    For as long as I’ve been working with companies to get more out of their IT investments, we have used the term “IT Effectiveness.” The approaches for helping IT organizations get the most out of what they do have been studied and applied by many leaders and consultants for a long time.  Some refer to this discussion as “doing more with less” but I’ve argued that it’s more about doing the most important things with the available resources and being really focused on business-driven prioritization.  IT effectiveness is about making planning,…
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    CIO Dashboard

  • Continuous Delivery: A PwC Perspective

    Chris Curran
    19 Aug 2014 | 6:42 pm
    Guest post by Dmitri Christodoulakis and James Rehfeld Trends in building software products, services and solutions indicate that release cycles are becoming increasingly faster to keep up with customer demand, market competition, and technology innovation. Businesses that are not able to deliver with agility and quality fall behind. What businesses are seeking is a platform, a robust assembly line-like process, to accelerate delivery to customers. All while minimizing human error, and maximizing efficiencies through automation, but with enough transparency, control, and governance through…
  • Social Media Checkup: Healthcare Industry Growing Stronger

    Chris Curran
    11 Aug 2014 | 2:29 pm
    Guest post by Adam Roumm It’s understandable why the healthcare industry has lagged behind in social media adoption. Healthcare organizations operate under an intense regulatory microscope. Executives are trained to resist sharing information with the public, unless they are forced to do so during a crisis. But, times are changing for three reasons: Regulators are issuing social media guidance Customers are pushing healthcare organizations to communicate via social media The power of peer-to-peer information sharing to improve patient care is a strong incentive for healthcare organizations…
  • 7 Creative IT Effectiveness Ideas

    Chris Curran
    24 Jul 2014 | 12:03 pm
    For as long as I’ve been working with companies to get more out of their IT investments, we have used the term “IT Effectiveness.” The approaches for helping IT organizations get the most out of what they do have been studied and applied by many leaders and consultants for a long time.  Some refer to this discussion as “doing more with less” but I’ve argued that it’s more about doing the most important things with the available resources and being really focused on business-driven prioritization.  IT effectiveness is about making planning,…
  • The Rise of the Connected Advisor

    Chris Curran
    18 Jul 2014 | 6:36 am
    Guest post by C. Steven Crosby Due to their central role in client relationships, advisors are at the heart of traditional wealth management models. However, the need for advisors to guide clients through options in an opaque market is increasingly being called into question. As information proliferates and technology expands, potentially disruptive new competitors are coming online and forcing wealth managers to reconsider the role of the advisor. New channels for obtaining investment advice and selecting and evaluating advisors are emerging—all with the backdrop of a rapidly changing…
  • 6 Technology Innovation Sources for Outside-In Learning

    Chris Curran
    28 Jun 2014 | 8:25 am
    The speed and variety of new ideas makes technology innovation harder than ever before. For most of the last 30 years, those of us in the field of information technology only really concerned ourselves with one major new technology trend at a time – distributed computing, GUIs, OOAD or data warehousing. Now we have not one, but a flood of technologies: mobile, social media, big data and analytics, cloud, the Internet of Things and 3D printing, to name a few, rushing toward us all at once. The reassuring news is that there are as many sources of learning and opportunity to fuel…
 
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    CIO

  • Everyone Needs To Digitize Their Business — But Not Every Business Knows What To Do

    Clement Teo
    17 Aug 2014 | 6:01 pm
    Every business must transform into a digital business. Digital businesses continuously exploit digital technologies to create new sources of value for their customers and increase their operational agility to serve those customers. In Asia Pacific, CIOs have had limited success in driving digital business transformation. Organizations taking an early lead in transforming their business include Commonwealth Bank of Australia, China's Ping An Insurance Group, and DBS Bank in Singapore. A true digital business needs to integrate two sides of a digital strategy: digital customer experience and…
  • Digital Transformation Is Changing The Market For Consulting - Observations About Internal Cultural Transformation At PWC

    Dan Bieler
    15 Aug 2014 | 9:59 pm
    Professional services firms must go through their own digital transformation before they can truly help their customers. In this comment we highlight some observations we made during a recent analyst event of one of the leading global professional services firms PWC. Digital strategies will not translate into sustainable business models for the digital age PWC is right to state that customers do not need digital strategies. Instead, they need support to prepare themselves for the digital age. But digital transformation projects are not so much about technology as about redesigning business…
  • Exploring Costa Rica: Progress And Challenges In Digital Government Transformation

    Jennifer Belissent, Ph.D.
    14 Aug 2014 | 3:34 am
    Vacations are over - or at least mine is - but I've brought home some of mine for homework. Yes, I did a little work while on vacation. While in Costa Rica this summer, I had the opportunity to meet with the country's Director of Digital Government, Alicia Avendaño Rivera. Governments worldwide recognize the power of "going digital." The recently announced US Digital Service and the appointment of its dedicated Administrator illustrate a commitment on the part of the US Federal government. Yet the US is merely joining others who have made similar commitments to transforming government…
  • Top Technologies For Your BT Agenda

    Kyle McNabb
    13 Aug 2014 | 8:11 am
    Your business executives seek top line growth - 7 out of every 10 we survey state growth is their top priority. Growth requires competitive advantage, but hanging on to yesterday's competitive advantage will doom your firm. Your technology empowered customers have more power over your brand than ever before. And today's world of global sourcing and efficient supply chains allows your competition - old and new - to copy or undermine any move you make to compete. Technology has fundamentally changed the competitive landscape. We believe the only source of competitive advantage is an obsession…
  • Closing The Experience Gaps Requires New Technology Architecture And Philosophy

    John McCarthy
    13 Aug 2014 | 6:13 am
    Forrester's Customer Experience Index (CXi) research reveals a shocking business result: Over five years, CXi leaders outperformed the S&P with 43% stock growth, while CXi laggards had negative returns of -34%. (See this Forrester report to learn about our new customer experience index.) As a result, firms are in an arms race to mobilize their services, deliver new digital capabilities, and delight customers on every step of their journey. eBusiness, marketing, and customer experience teams are eagerly adopting new software to deliver these digital experiences. At times, they chose a…
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    An IT View

  • All About Project Management

    Mark Brewer
    27 Jul 2014 | 3:13 pm
    I’m starting to think that IT is mostly about crisp, smart project management. IT teams are really teams that are trying to smartly implement technology solutions that have become so complex that they are hard to completely understand. Business processes and complicated software solutions are all about project management. And wrapping around all of that is increasing need for information security. Protecting supply chain, technical and people information is becoming very hard. Project management and security.
  • A few productivity ideas…

    Mark Brewer
    18 Jun 2014 | 4:41 pm
    Thought I’d do a post, or several, on some personal productivity ideas. There are literally billions of lists or sites that will share with you the 11 things, or the 12 ways, or the 10 habits and I don’t want to add to that list. But resistance is futile and I must share some things that I use. So, here are some habits or methods or tools that I recommend. Feel free to ignore. Use Evernote. Get in the habit of saving receipts, pdf files, great articles, things you write, key things to remember, etc. to Evernote. Spring for the premium version and turn on 2-factor authentication…
  • Deep Integration

    Mark Brewer
    2 Jun 2014 | 6:53 pm
    I watched the Apple WWDC today online. I think that today’s announcement was far more significant than it seemed. Releasing the iOS 8 developers kit with something like 4000 new APIs is stunning. Letting apps talk to one another and leverage services from one another is huge. The possibilities that are going to come from this can not be foreseen. Today didn’t seem like much, but I think it was. We’ll see later this year. Seamless integration is a huge deal. Apple does that better than anyone.
  • Constraints

    Mark Brewer
    19 May 2014 | 6:01 pm
    Been reflecting lately on Goldratt’s constraint theory books and ideas which I read years ago. The Goal: A Process of Ongoing Improvement was the famous one, but he wrote several others and they are pretty good. I’ve thought about managing to the constraint ever since. I am amazed how we forget these ideas over and over again. We ignore the constraints and just blindly plan to execute assuming a miracle will happen. Projects (and teams) that don’t even consider where the bottle neck is located in the process.  Not even one second of thought is given to the constraints. If…
  • Security Apocolypse

    Mark Brewer
    13 Apr 2014 | 5:49 pm
    This week’s news about the Heartbleed bug is just a sign of things to come. And the resulting hassles this is causing the same. Having to rush and change all your passwords is nothing short of an enormous hassle. And then realizing that likely I need to do this again in a few weeks makes it worse. I tend to think these things are going to keep happening and likely will get worse. The reasons are: Older systems that perhaps we thought to be secure, like this situation, can in fact be exposed as insecure at any time. IT shops (and everyone and everything) has an enormously difficult time…
 
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    Life as a Healthcare CIO

  • Unity Farm Journal - 4th week of August 2014

    21 Aug 2014 | 4:04 am
    Over the past week, the combination of rain and cool Fall-like temperatures caused our 165 shitake logs to fruit, resulting in over 50 pounds of fresh mushrooms.   We inoculated 5 tons of oak logs last August and throughout the year have had a few pounds to deliver to local farm stands.   We really did not know if our work would be successful, since this is our first effort at growing mushrooms to commercial scale.   We’re guided by this excellent research paper which illustrates how a family can create a 500 log Shitake operation yielding $5000-$10000 in farm income per…
  • The August HIT Standards Committee

    20 Aug 2014 | 3:00 pm
    The August HIT Standards Committee focused on the work ahead to accelerate interoperability.   It’s no longer about Meaningful Use, it’s about Meaningful healthcare information exchange.  I offered my opinion about the work ahead.  ONC is in the middle of regulation writing for Meaningful Use Stage 3, so the standards work of the next 10 weeks is not going to be incorporated into the NPRM. Regulation is not the only way that health IT standards are defined, selected, or adopted by industry.Learning from Stage 2, it’s critical that we decouple regulation writing from…
  • The End of a Busy Week

    15 Aug 2014 | 2:15 pm
    Luckily, all my ducks are in a row
  • Unity Farm Journal - Third Week of August 2014

    14 Aug 2014 | 11:45 am
    As a doctor for over 20 years, I’ve learned how to treat critical healthcare issues.   As a father, son, and husband I’ve learned how to support my own family through injury, sickness, and death.As a farmer responsible for over 100 animals, life and death are part of the daily experience.Sunny, our baby alpaca, is now doing extremely well.   She did not successfully receive the immunoglobulin transfer that happens between mother and baby with consumption of colostrum, the first mother’s milk.   Her tests revealed she had an incomplete immune system and was unlikely to…
  • The Meaningful Use Stage 2 Finish Line

    13 Aug 2014 | 3:00 am
    Hospitals across the country have until September 30 to complete their 2014 reporting period for Meaningful Use Stage 2.Recently Ashish Jha and Julia Adler-Milstein published important articles in Health Affairs about the current state of EHRs  and Health Information Exchange .  What can we learn about the status of Meaningful Use Stage 2 across the country?The trajectory is very positive but the position is less than perfect.    Hospitals are struggling with patient view/download/transmit and provider/provider transition of care summaries.   Eligible professionals,…
 
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    CIOInsight - RSS Feed

  • The Importance of Location for Digital CIOs

    22 Aug 2014 | 12:01 am
    University of Pennsylvania professor David R. Bell discusses how real worlds and virtual worlds influence and affect each other, and are increasingly merging together.
  • CIOs Should 'Own' Digital Business Technologies

    21 Aug 2014 | 2:45 pm
    The age of digital business technologies has arrived. CIOs should take the lead with these new technologies or operations and other business departments will.
  • How I Solve Problems

    21 Aug 2014 | 3:01 am
    The process for solving a problem in the workplace often involves diffusing the situation, correctly defining the problem, and controlling any variables that might impact the outcome.
  • CIOs and CMOs Are Aligning on Tech Strategies

    20 Aug 2014 | 1:28 pm
    Collaboration between IT and marketing continues to increase, but CIOs need to understand the challenges affecting these C-suite relationships.
  • What to do When a Data Breach Occurs

    20 Aug 2014 | 12:01 am
    Data breaches are inevitable these days, which is why having a well-defined incident response plan and team in place is a necessity.
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    Department of Navy Chief Information Officer - News

  • DON's APQC Membership Provides Wide Range of Services

    10 Aug 2014 | 9:00 pm
    The Department of the Navy's membership with the American Productivity and Quality Center (APQC) includes access to an online research library, the Knowledge Base, which provides valuable information and assistance in four functional areas: Knowledge Management, Financial Management, Human Capital Management, and Supply Chain Management. ...
  • FY 2014-2016 DON Transformation Plan Calls for Bold Action

    6 Aug 2014 | 9:00 pm
    With the theme "Moving Forward," the recently released Department of the Navy Transformation Plan FY 2014-2016 provides a strategic blueprint for the DON to become more effective and better prepared to counter future challenges and protect the Department's top four priorities: people, platforms, power and partnerships. Culture change, increased use of data-driven decision-making and effective governance are cited as the key enablers to success.
  • Navy COOL Offers Certification Opportunities

    27 Jul 2014 | 9:00 pm
    Did you know... Navy COOL (Credentialing Opportunities On-Line) provides funding for initial certification exams and annual maintenance fees for enlisted service members, officers and Department of the Navy civilians?
  • Microsoft Home Use Program Frequently Asked Questions

    22 Jul 2014 | 9:00 pm
    Following the announcement of the Department of the Navy's Home Use Program for Microsoft applications, the DON CIO has received many questions concerning the use of this program. Below is a list of the most commonly asked questions and their answers.
  • DON Information Management Study

    10 Jul 2014 | 9:00 pm
    In today's rapidly evolving environment, the information technology, management processes, and administrative functions of the Department of the Navy are becoming increasingly integrated. All major indicators portend that reliance upon data systems and access to information will be even more critical in the future than it is today. To ensure the DON is properly organized to thrive in this complex environment, we are in the process of conducting a 30 day strategic assessment of DON information management processes and an organizational assessment of Deputy Under Secretary of the Navy…
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    Recent Content on Hacking Management

  • Go for Object Oriented Programmers

    Steve Francia
    30 Jul 2014 | 9:20 pm
    This presentation was given at OSCON 2014. Object Oriented (OO) programming has dominated software engineering for the last two decades. The paradigm built on powerful concepts such as Encapsulation, Inheritance, and Polymoprhism has been internalized by the majority of software engineers. Although Go is not OO in the strict sense, we can continue to leverage the skills we’ve honed as OO engineers to come up with simple and solid designs. Gopher Steve Francia, Author of Hugo, Cobra, and many other popular Go packages makes these difficult concepts accessible for everyone. If you’re a OO…
  • Using MongoDB with Go and mgo

    Steve Francia
    23 Jul 2014 | 2:48 am
    This presentation was given at OSCON 2014. This presentation will give developers an introduction and practical experience of using MongoDB with the Go language. MongoDB Chief Developer Advocate & Gopher Steve Francia presents plainly what you need to know about using MongoDB with Go. As an emerging language Go is able to start fresh without years of relational database dependencies. Application and library developers are able to build applications using the excellent Mgo MongoDB driver and the reliable go sql package for relational database. Find out why some people claim Go and MongoDB…
  • Getting Started with Go

    Steve Francia
    20 Jul 2014 | 1:51 am
    This presentation was given as a Workshop at OSCON 2014. Description New to Go? This tutorial will give developers an introduction and practical experience in building applications with the Go language. Gopher Steve Francia, Author of Hugo, Cobra, and many other popular Go packages breaks it down step by step as you build your own full featured Go application. Starting with an introduction to the Go language. He then reviews the fantastic go tools available. With our environment ready we will learn by doing. The rest of the time is dedicated building a working go web and cli application.
  • Pointers vs References

    Steve Francia
    30 Jun 2014 | 5:00 pm
    Some languages including C, C++ support pointers. Other languages including C++, Java, Python, Ruby, Perl and PHP all support references. On the surface both references and pointers are very similar, both are used to have one variable provide access to another. With both providing a lot of the same capabilities, it’s often unclear what is different between these different mechanisms. In this article I will illustrate the difference between pointers and references. Why does this matter Pointers are at the very core of effective Go. Most programmers are learning Go with a foundation in one of…
  • Is Go an Object Oriented language?

    Steve Francia
    8 Jun 2014 | 6:18 pm
    To truly understand what it means to be ‘object-oriented’ you need to look back at the origination of the concept. The first object oriented language, simula, emerged in the 1960s. It introduced objects, classes, inheritance and subclasses, virtual methods, coroutines, and a lot more. Perhaps most importantly, it introduced a paradigm shift of thinking of data and logic as completely independent. While you many not be familiar with Simula, you are no doubt familiar with languages that refer to it as their inspiration including Java, C++, C# & Smalltalk, which in turn have been the…
 
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    The Cutter Blog

  • Agile’s Version Of The Two Americas Problem

    Tom Grant
    18 Aug 2014 | 1:42 pm
    Back in 2004, when he was a vice presidential candidate, then-Senator John Edwards hit a nerve with his “Two Americas” speech at the Democratic National Convention. Here is the core sentence in that speech: And we have much work to do, because the truth is, we still live in a country where there are two different Americas, one for all of those people who have lived the American dream and don’t have to worry, and another for most Americans, everybody else who struggle to make ends meet every single day. It doesn’t have to be that way. The Agile movement faces its own…
  • Call for Papers: Agile in the Real World

    Christine Generali
    12 Aug 2014 | 12:00 pm
    From Guest Editor Dave Rooney: As a consultant and Agile coach, I’ve had the opportunity to work with many different clients and speak to many people about Agile methods. From my earliest Agile experiences in 2000 to the present day, I’ve encountered a common statement made by those who haven’t been part of teams working in an agile manner, and even from some who have. The phrasing always contains the words, “in the real world.” For example, “Agile is great in theory, but I can’t see it working in the real world.” Or how about,…
  • Complementing Agile SDLC with Agile Architecture

    David Shilman
    12 Aug 2014 | 8:55 am
    The reality of today’s highly competitive and customer demand-centric market conditions have pushed software (solution) delivery organizations beyond the traditionally accepted limits of software development and delivery capabilities. There is no argument that Lean methodologies such as Lean Six Sigma and DevOps can help improve operational solution delivery capacities through: Streamlining of solution delivery process Improved software quality Automation of system operations Self-administration of system operations by development teams Agile methodologies, however, help augment such…
  • Mobile Enterprise Collaboration Technology Trends and Market Developments

    Curt Hall
    29 Jul 2014 | 7:14 am
    Several of today’s technology developments affect the market for mobile technology and the ways end-user organizations implement collaboration solutions. These include the rise of cloud-based platforms, the mobile collaboration mechanisms increasingly built into enterprise applications, and the integration of mobile capabilities with enterprise social networks. On-Premise vs. Cloud Solutions Enterprise mobile collaboration solutions are available as software for deployment on premise as well as in the form of cloud-based platforms from a number of providers, including Cisco, IBM,…
  • Calling All Renaissance Kids

    Vince Kellen, Ph.D.
    15 Jul 2014 | 7:47 am
    In research and in economic innovation, great insight and great value are frequently created by individuals with stocks of knowledge in two or more domains and by teams of people where the individuals might be experts in one domain but have the facility to grasp enough of another domain to connect the dots. In universities across the globe, more and more research is being done by multidisciplinary teams. While deep expertise in one domain is needed to perform well on these teams, facility with — if not some significant expertise in — another domain is also needed. Tomorrow’s…
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    IT Management and Strategy

  • Check Out These Sensor Driven Smart Shoes

    22 Aug 2014 | 7:13 am
    Boogio is in the process of developing a wearable technology for your feet that’s able to detect 65,000 point of pressure through sensor layers that clip into shoes. Each clip also comes equipped with Bluetooth radio and an accelerometer. The shoe would be able to detect weight, gravitational force, 3D acceleration, and inner balance. An athlete would be able to receive real time feedback or track their progress in rehabbing an injury. In the future, this technology could even warn of the early onset of physiological ailments.
  • Hybrid cloud models demand more infrastructure standardization, says global service provider Steria

    22 Aug 2014 | 5:57 am
    The challenge is to have the right level of governance, and to be in a position to move the workloads, and adjust the workloads with the needs.
  • The Root of Many Security Problems

    21 Aug 2014 | 9:28 am
    Have you ever stepped back to think about the real issues with information security in your organization? No, not the Java updates and system log files everyone struggles with. Instead, I’m referring to your larger IT environment – that is, your network, your people, your technologies (o...
  • Traditional Data Backup VS Business Continuity Solution

    21 Aug 2014 | 8:25 am
    Learn the differences between a Business Continuity Solution and a traditional Data Backup and Restore software.
  • New opportunity to turn big data into dollars

    21 Aug 2014 | 6:16 am
    While you maybe a follower of big data, you may have missed the mandate for open data but it's not too late to seize the opportunity. This represents one of the largest revenue opportunities for big data and businesses.
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    Enterprise CIO Forum - Thriving in a technology-enabled world

  • The business benefits of Converge Enterprise

    PatriciaJones
    22 Aug 2014 | 11:16 pm
    Learn how Converge Enterprise functions as a complete Business Management Solution to help its clients improve efficiency and generate more profit. Converge Enterprise is an on-demand complete Business Management Solution that enables you to monitor and manage sales, marketing inventory, and customer relationship management from one business system.More than just a CRM software application, it combines the power of customer relationship management, multi-channel marketing, business process automation, document management, partner collaboration, project management, quotes/invoicing, and…
  • BYOD fading, IT regaining control?

    jdodge
    22 Aug 2014 | 7:24 am
    Wishful thinking or completely erroneous? BYOD is an easy subject to have strong opinions about and that resulted in a very robust Twitter chat hour yesterday. The Tweets were flying: 279 of them from 38 rowdy participants.The main question asked if BYOD is on the wane or plateauing based on a couple of CIO.com stories from senior online writer Tom Kaneshige. One cited a California court ruling that employees must be reimbursed for business calls made from personal phones. A second profiled an unnamed company where employees are yearning to get their Blackberries back.BYOD fading seems…
  • Why should SaaS ISVs Automate their Subscription process?

    Karthikeyan V
    22 Aug 2014 | 7:03 am
    Subscription management is one of the under estimated areas in SaaS model. SaaS ISVs tend to focus more on the product engineering side and pay very little attention to the operations and manageability of the SaaS business.At the outset, SaaS subscription management can look as simple as collecting money on a monthly (or recurring) basis from the customer. But that’s only the tip of the ice berg. Infact, majority of the task involved in subscription management has to do with the way you would like to operate your SaaS business model.World is moving towards subscriptionSaaS…
  • 10 Features To Check Out in your Subscription Management Solution – Part 1

    Karthikeyan V
    22 Aug 2014 | 7:01 am
    In this blog I am going to discuss on the Top 10 key features one should look for while deciding on a Subscription Management Solution. Subscription management encompasses a wide area of operational activities involved in a SaaS business model. While there are several subscription management solutions available in the market, there is no clear guideline to benchmark them. In this blog I am going to discuss on the Top 10 key features one should look for while deciding on a Subscription Management Solution.Feature #1 – Package ManagementIt’s very common to see multiple editions of the…
  • The real value of IT may just be brand promise

    myles.suer
    21 Aug 2014 | 11:02 am
    In conjunction with their recent earnings announcement, Target communicated that its data breach (which resulted in the theft of at least 40 million payment card numbers and 70 million other pieces of customer data) cost the company $111 million (so far and after taking insurance into account). . While it is not at all clear how much if any of its 62% drop in second-quarter profit was a result of the data breach, it is clear that the breach had an immediate material impact on sales and customer confidence.According to David Aaker, “brand equity is a set of brand assets and liabilities…
 
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    Eric D. Brown

  • Foto Friday – Egret coming in for a landing

    Eric Brown
    22 Aug 2014 | 9:00 am
    Captured this Egret coming in for a landing on the banks of the Arkansas River. Taken with Canon 7D and Canon 400mm 5.6 L handheld. See more photos in my flickr photostream and/or my Zenfolio portfolio (where you can buy images). If you like my photography, feel free to support my addiction habit by visiting Adorama (affiliate link) to purchase new or used photographic gear. Or, if you are interested in renting gear before buying, try out my favorite camera, lens and gear rental site -  Borrowlenses.com (affiliate link) - the folks at Borrowlenses are awesome.
  • The Insurance Industry and Big Data

    Eric Brown
    21 Aug 2014 | 10:56 am
    How would you feel if you got a letter in the mail from your insurance company telling you that your insurance rates have increased due to your social media activity? Maybe they noticed an increase in your conversations about speeding or smoking or something even much more dangerous. How would you feel about getting a letter from your insurance company telling you your rates have decreased due to your social media activity falling into line with other ‘safety’ conscious customers? You’d probably be happy about that. Additionally, what if you received a letter from your insurance company…
  • Big Data, Icebergs and Janitor Work

    Eric Brown
    19 Aug 2014 | 12:39 pm
    Welcome to the sexy world of big data. A world in which data scientists make bold predictions about the future of business. They make millions of dollars and spend their days jet-setting around the world answering the call of ‘big data’. So…maybe it really isn’t all that sexy. Data scientists might make decent money but most aren’t flying around the world “jet-setting”. Most data scientists are sitting in a room somewhere staring at their computer screens and the many gigabytes (or terabytes) of data. They New York Times called this work…
  • Foto Friday – Cardinal from the backporch

    Eric Brown
    15 Aug 2014 | 7:00 am
    Captured this Cardinal from our backporch last week. Taken with Canon 7D and Canon 400mm 5.6 L handheld. See more photos in my flickr photostream and/or my Zenfolio portfolio (where you can buy images). If you like my photography, feel free to support my addiction habit by visiting Adorama (affiliate link) to purchase new or used photographic gear. Or, if you are interested in renting gear before buying, try out my favorite camera, lens and gear rental site -  Borrowlenses.com (affiliate link) - the folks at Borrowlenses are awesome.  All proceeds from…
  • Losing Big with Big Data

    Eric Brown
    14 Aug 2014 | 7:57 am
    I help companies use big data to work better.  I love what I do and I love seeing companies and people succeed with big data. That said, I’ve seen my fair share of companies (and people) lose with big data too. Most of these ‘losses’ aren’t due to bad data or poor usage of analytical tools. Most of these losses can be traced to a few simple decisions that were made when a big data initiative was being planned. There are plenty of things that can go wrong during a big data ‘project’ but most of the real problems that can cause large problems have to do with…
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    cioindex_latest

  • Curing a Hybrid Cloud Headache, With Glue

    20 Aug 2014 | 8:00 am
    CIOs are under a ton of pressure these days. In the past, a CIO was responsible for providing IT services using internal systems and resources to various departments within an organization — such as Finance, Marketing, Development, Manufacturing or S...
  • The Most Productive People Know Who to Ignore

    20 Aug 2014 | 4:11 am
    A coaching client of mine is managing partner at a very large law firm, and one of the issues we’ve been working on is how to cope more effectively with the intense demands on his time—clients who expect him to be available, firm partners and other e...
  • Richard Shannon Joins Deutsche Bank as CIO

    19 Aug 2014 | 5:00 am
    Deutsche Bank announced two senior appointments to further strengthen its leadership team in technology and operations.Richard Shannon will join in October as Americas CIO, supporting the Bank’s compliance and regulatory technology initiatives. Shann...
  • Jeff Smith appointed IBM global CIO

    19 Aug 2014 | 3:00 am
    Suncorp's former chief information officer Jeff Smith has been appointed to lead the global IT operations of technology giant IBM. Smith announced in June that he would leave his seven-year stint at Suncorp to move back to the US and to an undisclose...
  • Department of Energy CIO Bob Brese Leaving Government for the Private Sector

    18 Aug 2014 | 11:00 pm
    Department of Energy CIO Bob Brese is leaving government for the private sector, the department confirmed Aug. 18. Brese's email to DOE staff was referenced in initial reports on Federal News Radio. The email didn't say where Brese was going after hi...
 
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    Heller Search Blog

  • An IT Leader's Guide to Executive Presentations

    5 Aug 2014 | 7:45 am
    Guest blog by Tom Catalini, CIO, Museum of Fine Arts, Boston, excerpted from his new e-book, "Talking Points: Communication Skills to Advance Your IT Career," a full version of which can be downloaded for free here. "The more you say, the less people remember."— François Fénelon The world of IT is full of important details that weave together in fascinating ways to create wonderful systems. It is precisely these details—and their complex connections —that represent a huge threat to clear communication. In order to be clear, you must be concise. Nowhere is this…
  • Technology Business Management Defines the Modern CIO

    30 Jul 2014 | 7:01 am
    Back in 2012, a group of Fortune 500 CIOs came together to form a non-profit organization called The Technology Business Management Council (TBM Council). CIOs like Tim Campos of Facebook, Mike Benson of DIRECTV, Larry Godec of First American, and Robb Webb, formerly of Hilton Hotels and now CEO of TBM, wanted to work together to help CIOs improve their ability to provide value to their businesses. Today, the TBM Council is dedicated to promoting best practices for managing IT like a business.
  • Veteran Executive Sheleen Quish on the State of the CIO

    23 Jul 2014 | 6:27 am
    Sheleen Quish is one of few executives who’s actually led operations, marketing, technology and HR organizations—not just taken a rotation through one or all. And she has some strong opinions on the current (and future) state of the CIO role, particularly with the rise of Chief Digital Officers, and what value they truly bring to the C-suite.
  • Keep Your Team Motivated Through Multiyear Implementations

    16 Jul 2014 | 11:33 am
    Guest blog by Dennis Hodges, CIO at Inteva Products. Start an ERP implementation. Complete fourteen sites in twelve months. Spend one year understanding what you implemented. Buy another company. Spend four years implementing at twenty-five new sites. Then revisit all the sites for optimization and leverage. Ever had one of those decades?
  • Is a Private Equity CIO Gig Right for You?

    16 Jul 2014 | 7:53 am
    Interview with Joe Eng, CIO of TravelClick, a software and technology provider to the travel and hospitality industry. You’ve been the CIO at SWIFT, a banking software company, you were CIO at JetBlue, an airline, and now you are back at a technology firm, TravelClick, which is owned by a private equity firm. Those sound like three distinctly different environments. I think there's a difference between being a CIO for a company where technology is the business, and being CIO at a company for whom technology is not its business, but a very important part of it – more of an enabler.
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    Social, Agile, and Transformation

  • Why is Data Sooo Messy and How to Avoid Data Landfills

    18 Aug 2014 | 10:00 pm
    I was surprised this morning to see an article about the "janitorial" work data scientists have to perform to be able to find "nuggets" in big data. Actually, my only surprise is that the story is in the NY Times and that they are covering the least glamorous side of the "sexiest" job. Why is data so messy? Let's start with the past. The history of data science starts with complicated
  • Three Advanced Practices for Agile Development Organizations

    5 Aug 2014 | 10:00 pm
    Sometime ago I saw a question posted on a social media site, "Why is Agile hard to adopt?" My initial gut response was surprise. The basic practices of agile are relatively straightforward, so what's hard? Driving an agile culture, or getting an organization to "operate with agility", yes, that's not trivial and it takes time for teams and individuals to "think agile".  My conclusion is that
  • The Best Line of Code is the One You Didn't Have to Write!

    21 Jul 2014 | 10:00 pm
    This post isn't about code reuse or developing web services. Surely, you and your development organization understand the benefits of developing modular code, packing it in libraries, developing APIs and web services, insuring that test cases are automated, and hopefully starting to enable continuous delivery. Hopefully you have the architectural practices that recognize build once, leverage
  • Breakthrough Innovation: From Senseless Sensors to the Internet of Things and Everything

    15 Jul 2014 | 2:00 am
    It's hard to escape the media hype on the Internet of Things, the Internet of Everything, or the Industrial Internet. Whether its valuation on the size of the industry ($7.1 trillion by 2020 according to IDC), estimates on the number of sensors(50 billion by 2020 according to Cisco), or futurists predicting the disruption and opportunities coming from IoT technologies that connect the physical
  • Friend or Foe? How Microsoft Excel 2013 Creates New Data Governance Challenges

    28 Jun 2014 | 6:31 am
    How important is data quality to your Big Data strategy? I suspect that once you have business leaders asking good data driven questions and have the beginnings of big data tools implemented, data quality and governance will become a bigger business priority. Microsoft has the most successful Big Data tool - it's called Excel. Most business users will jump into Excel first to do any kind of
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    The Enterprisers Project - A CIO Community

  • Open Hybrid Clouds: a strategic IT trend

    Beth Bacheldor
    22 Aug 2014 | 1:00 am
    What does Gartner have to say about cloud now? Something every IT leader should be considering: that enterprises should be designing “private cloud services with a hybrid future in mind and make sure future integration/interoperability is possible.”
  • 5 persistent IT issues

    Scott Koegler
    21 Aug 2014 | 1:00 am
    What frustrates some CIOs is the fact that a portion of the issues they encountered during their first month on the job continue to be concerns years later. This doesn't help when new problems are added to the list. Vidya Phalke, Chief Technology Officer of MetricStream identified five ongoing issues that just don't seem to go away.
  • CIOs are finally getting some respect

    Esther Shein
    20 Aug 2014 | 1:00 am
    Amid all of the pressure on CIOs to innovate while keeping the lights on and fostering better communications and aligning with the business comes some good news: CIO tenure is on the rise. Esther Shein interviews Peter High, president of Metis Strategy, a Washington, D.C.-based boutique strategy and management consulting firm.
  • CIOs have to look at every aspect of the business

    Nano Serwich
    20 Aug 2014 | 1:00 am
    Merv Tarde, Vice President and Chief Information Officer of Interstate Batteries, believes the title Chief Information Officer should be changed to Chief Relationship Officer because of the way that CIOs need to start help solving issues across the business.
  • Do the divisions between life and work have to be absolute?

    Nano Serwich
    19 Aug 2014 | 1:00 am
    Tips for CIOs from CIOs and IT experts
 
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